To start your LUCKYTOWN TNG (Touch 'n Go) transfer topup, first log in to your account. On the main page (dashboard), look at the bottom right corner and click the "ME" icon. This opens your personal account menu where you can access Cash, Chip, Games, Info, Announcement, Top Up, Withdraw, and various game provider shortcuts.
After entering the "ME" section, click on "Deposit / Withdrawal" (also labeled as Top Up/Withdraw). This will take you to the banking page where you can manage all your fund transactions including deposits, withdrawals, and viewing transaction history.
On the Top Up/Withdraw page, you will see two tabs: Top Up and Withdraw. Ensure Top Up is selected. Then choose your preferred deposit method - look for TNG, Touch 'n Go, or DuitNow option (the exact label may vary, but it will be listed alongside bank transfer options). TNG transfers are processed via the DuitNow QR or direct transfer system.
In the Amount (MYR) field, enter the amount you wish to deposit into your LUCKYTOWN account via TNG. Minimum deposit: MYR 20. Maximum deposit: MYR 20,000 per transaction. The remaining time is unlimited, so you can take your time to complete the transfer. Select the TNG e-wallet as your payment source.
Before proceeding, LUCKYTOWN requires you to understand these important rules: 1) If the real name and TNG account name submitted for payment are inconsistent, the company has the right to reject the application. 2) Your TNG e-wallet holder name must be the same as your deposit account name for withdrawals (fraud prevention). 3) Do not include prohibited words in transaction remarks such as: Sales/Purchases, Rent/Loan, Telecommunication station, Currency exchange, Medical supplies, Clothing supply, Electronic products, Transportation, Car parts, Motor parts, Luxury/Famous brand, Concert tickets/Coupons, Foods/Snacks/Fruits/Drink/Books, and others. Violations may delay fund crediting.
After selecting your TNG deposit method and amount, LUCKYTOWN will display either: 1) A DuitNow QR code to scan with your TNG e-wallet app, or 2) A TNG/DuitNow account number (e.g., xxxx-x18945xx-xxxxx). Click the "Copy Account Number" button or save the QR code. Then open your TNG e-wallet app to transfer funds by scanning the QR code or pasting the copied account number.
In your TNG e-wallet app, scan the QR code or paste the copied LUCKYTOWN account number and enter the exact deposit amount. Complete the transfer using your TNG PIN or biometric authentication. After successful transfer, take a screenshot or save the transaction receipt from your TNG app. Return to the LUCKYTOWN app/website, select "Recharge (TNG/Touch 'n Go)", and click "Upload Receipt" - choose the screenshot from your album.
After uploading the receipt, review the deposit details: Bank/Payee - confirm the payee name (e.g., Paybank). Amount - confirm the amount you transferred (e.g., MYR 50.00). Promo Code - leave as N/A unless you have a valid promo code. Receipt - verify the uploaded image is clear and readable. Click "Add More" if you have additional receipts, then click "Next" to submit your TNG topup request to LUCKYTOWN.
After submitting, the LUCKYTOWN system will display: "System Recharge Successful". The finance department will process your TNG transfer topup within 10 minutes. Once processed, the deposited funds will be credited to your LUCKYTOWN account balance. You will receive a confirmation notification.
LUCKYTOWN TNG transfer topup has a minimum deposit of MYR 20 and a maximum deposit of MYR 20,000 per transaction. For larger deposits, you may make multiple transactions or contact customer support for higher limits.
LUCKYTOWN strictly enforces a real name matching policy. The TNG e-wallet account holder name used for topup must exactly match the real name registered on your LUCKYTOWN account. Any inconsistency will result in rejection of the deposit application. This policy protects customer funds from fraud.
To prevent fraud and ensure smooth processing, LUCKYTOWN prohibits certain keywords in transaction remarks when using TNG. Do NOT include words related to: Sales/Purchases, Rent/Loan, Telecommunication, Currency exchange, Medical supplies, Clothing, Electronics, Transportation, Car/Motor parts, Luxury brands, Concert tickets, Coupons, Food, Snacks, Fruits, Drinks, or Books. Violations will trigger strict reviews and may cause topup delays or rejection.
TNG e-wallet transfers on LUCKYTOWN are typically as fast as bank transfers - both are processed within 10 minutes. TNG offers the advantage of using DuitNow QR codes, which can be faster than manually entering bank account numbers. However, bank transfers (Maybank, Public Bank, CIMB, Hong Leong) remain equally supported.
LUCKYTOWN's finance department processes TNG transfer topups within 10 minutes of receipt upload confirmation. Most deposits are credited even faster during business hours.
LUCKYTOWN does not charge any fees for TNG transfer topups. However, TNG e-wallet may impose a small fee for certain transfer types (e.g., DuitNow to non-TNG accounts). Check your TNG app for applicable fees.
Unlike bank transfers that require manually entering account numbers, LUCKYTOWN TNG topup often provides a DuitNow QR code - simply scan with your TNG app and confirm. This reduces the risk of typing errors and speeds up the process.
The minimum LUCKYTOWN TNG transfer topup amount is MYR 20. Amounts below MYR 20 will not be accepted. Always check that you meet the minimum before initiating a transfer.
Yes. To use LUCKYTOWN TNG transfer topup, you must have an active Touch 'n Go e-wallet account that is verified with your real name and Malaysian mobile number. The name on your TNG account must match your LUCKYTOWN registered name.
Common reasons for rejection: 1) Real name mismatch between TNG account and LUCKYTOWN account. 2) Deposit amount below MYR 20. 3) Prohibited keywords in transaction remarks. 4) Uploaded receipt is unclear or does not match the transfer. 5) TNG account has insufficient balance. Correct the issue and resubmit.
After you upload the receipt, the LUCKYTOWN finance department typically processes the TNG topup within 10 minutes. During peak hours or weekends, processing may take up to 30 minutes. Contact customer support if your deposit is not credited after 1 hour.
Yes. LUCKYTOWN supports DuitNow QR for TNG e-wallet topups. After selecting TNG as your deposit method, the platform will display a DuitNow QR code. Scan this code with your TNG app to complete the transfer instantly.
Including prohibited keywords (e.g., "Sales", "Rent", "Currency exchange", "Food") will trigger a strict review by LUCKYTOWN. Your topup may be delayed or rejected entirely. Always leave the remark field blank or use a neutral term like "Topup" or "Deposit".
Follow the 9-step guide above to deposit between MYR 20 and MYR 20,000 via Touch 'n Go (TNG) e-wallet. Fast processing within 10 minutes. New to LUCKYTOWN? Register first, then complete your first TNG topup to claim welcome bonuses. Existing members: log in and recharge now using TNG.
Start LUCKYTOWN TNG Transfer Topup