LUCKYTOWN offers two primary withdrawal methods to suit your needs: bank withdrawals for direct transfers to your Malaysian bank account, and USDT (TRC20) withdrawals for cryptocurrency users. LUCKYTOWN ensures all withdrawals are processed securely with manual reviews for added protection. Follow the guides below for step-by-step instructions.
Bank withdrawals transfer your LUCKYTOWN balance directly to your registered Malaysian bank account. Follow these steps:
Log in to your LUCKYTOWN account. Navigate to the **"TOP UP WITHDRAWAL"** section and select the "Withdrawal" tab.
Under the "Bank Account" section, you will see your registered bank account details. If you haven't added a bank account yet, you'll need to do that first (see Add Bank Account guide).
In the "Withdraw (MYR)" field, enter the amount you wish to withdraw. Note the limits displayed:
Carefully read the fraud prevention notice displayed on screen:
"Dear customers, in order to prevent fraud, customers must ensure that your bank holder name is same as that of your deposit account when making withdrawals. This policy is also to protect the security of the customer's funds. Sorry for any inconvenience, Thank you."
Check the box "I have read and agree" to confirm that you understand and accept the terms.
After entering your amount and agreeing to the terms, click the appropriate button (such as "Next") to submit your withdrawal request. The request will be processed according to standard timelines.
USDT withdrawals allow you to receive your funds as cryptocurrency via the TRC20 network. Follow these steps:
Navigate to the **"TOP UP WITHDRAWAL"** section. Under the "Deposit" tab (or withdrawal options), you may see "Manual Transfer" and "USDT (TRC 20)" . Select "USDT (TRC 20)" for cryptocurrency withdrawals.
The USDT withdrawal screen shows:
"Withdraw Address: Enter/paste address or ENS name" β This is where you will enter your personal USDT wallet address that supports TRC20.
In the "Withdraw Address" field, paste your personal USDT wallet address that supports the TRC20 network. Double-check this address carefully β errors cannot be reversed.
Enter the amount of USDT you wish to withdraw. Ensure you meet the minimum requirement:
"The minimum withdrawal amount is: 150 USDT (TRC20)." You cannot withdraw less than 150 USDT. If your available balance is below this, you will need to accumulate more funds first.
Carefully read all warning notices:
"If fill in the wrong withdrawal address, the company will not be responsible for it." β This is extremely important. Cryptocurrency transactions are irreversible. Verify your address multiple times.
"To ensure the safety of your funds, we will manually review the withdrawals when your account is safe. Please wait patiently." β All withdrawals undergo manual review for security.
"Please be sure to confirm the safety of your computer and browser to prevent information from being tampered with or leaked." β Always use a secure device and connection.
"The withdrawal will be completed within 24 hours, please wait patiently for completion." β USDT withdrawals are typically processed within 24 hours.
After entering your address and amount, and reviewing all notices, click "Next" (or similar) to submit your USDT withdrawal request. Your request will enter the manual review queue.
For bank withdrawals, the name on your LUCKYTOWN account must exactly match your bank account name. Any discrepancy will result in rejection. Complete Real Name Verification before requesting withdrawals.
All withdrawals undergo manual review to ensure account security. This helps prevent unauthorized withdrawals and protects your funds.
The minimum bank withdrawal amount is RM50.00 per transaction.
The minimum USDT withdrawal amount is 150 USDT on the TRC20 network.
Bank withdrawals may have a limited number of free transactions (example shows 2 free times). USDT withdrawals have a fee of 2.00 USDT per transaction.
Bank withdrawals follow standard processing times. USDT withdrawals are completed within 24 hours , including manual review.
If you enter an incorrect USDT address, the transaction cannot be reversed and your funds will be permanently lost. LUCKYTOWN is not responsible for losses due to incorrect addresses. Always verify carefully.
Manual reviews add an extra layer of security to protect your account from unauthorized withdrawals. This helps ensure that only you can withdraw your funds.
Once submitted and confirmed, withdrawals cannot be canceled. If you notice an error immediately, contact customer service urgently, but there is no guarantee the request can be stopped.
LUCKYTOWN offers Malaysian players secure and transparent withdrawal options. Whether you prefer traditional bank transfers or modern cryptocurrency withdrawals, our clear limits, fee structures, and security measures ensure your funds are protected. Manual reviews add an extra layer of safety, while detailed notices help you avoid costly mistakes. LUCKYTOWN is committed to providing a trustworthy platform where you can deposit and withdraw with confidence.
Ready to cash out? Choose your preferred withdrawal method β bank transfer or USDT (TRC20). Follow our step-by-step guides, review all important notices, and submit your request. Log in now to start your withdrawal β or sign up in minutes using your Malaysia phone number if you're not yet a member.
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