Welcome to LUCKYTOWN PLUS - Your Complete Platform Overview

What Makes LUCKYTOWN PLUS Your Ideal Gaming Destination

LUCKYTOWN is a trusted online gaming and lottery platform designed for players in Malaysia and beyond. Whether you are new to the platform or looking to better understand its features, this introduction covers every essential function, from creating your account and funding your balance to verifying your identity and managing your security settings. Follow the guides below to get started with confidence and make the most of everything LUCKYTOWN has to offer.

How to Register a LUCKYTOWN Account - Start Your Journey Here

Step 1 - Tap Sign Up and Enter Your Recommender

Tap the "Sign Up" button to begin your LUCKYTOWN registration. You will be prompted to enter a Recommender. You can type the code manually or tap the Photo Gallery icon to scan your recommender's QR code directly. Once the recommender is entered, tap "Next" to continue to the account details form.

Step 2 - Enter Your Real Name, Account Name, and Password

Fill in your Real Name and your desired Account Name, then tap "Verify Account Name" to confirm availability. Create a secure password and re-enter it in the Confirm Password field. Enter your country and phone number, then tap "Sign Up" and request your OTP. Enter the OTP to proceed, then create and confirm your transaction password. Tap "Confirm" and your LUCKYTOWN account is ready.

How to Top Up LUCKYTOWN via Bank Transfer

Step 1 - Select Bank Transfer and Enter Your Amount

Tap "Top Up" and select "Bank Transfer." Enter the amount you wish to deposit. The minimum is MYR 20 and the maximum is MYR 20,000 per transaction. Tap "Next," choose your preferred bank, tap "Agree," and select "Next" to reveal the designated account number for your transfer.

Step 2 - Complete the Transfer and Upload Your Receipt

Copy the account number and make the bank transfer from your banking app or at an ATM. Once the transfer is done, take a screenshot of the receipt, return to LUCKYTOWN, and upload the photo. Tap "Next" and your balance will be credited within a few minutes after verification.

How to Top Up LUCKYTOWN via RapidPay Instant Top Up

Step 1 - Select Instant Top Up and Choose RapidPay

Tap "Top Up," select "Instant Top Up," and choose "RapidPay." Enter your desired top up amount, minimum MYR 20 and maximum MYR 5,000. Review the amount and tap "Proceed." Select your preferred bank and tap "Next" to move to the bank authentication screen.

Step 2 - Authenticate and Complete the RapidPay Transfer

Enter your bank username, confirm your bank security image, and enter your bank password to authenticate. Review the top up details and tap "Continue." Open your personal banking app, tap "Transfer," and complete the RapidPay transfer. Wait for bank confirmation. Once approved, your LUCKYTOWN top up is complete and your balance is updated instantly.

How to Top Up LUCKYTOWN via TNG DuitNow

Step 1 - Select Bank Transfer, Enter Amount, and Copy Account Number

Tap "Top Up" and select "Bank Transfer." Enter your top up amount and tap "Next." Choose the bank for your DuitNow transaction, tick "I have read and agree," and tap "Next." Copy the account number displayed. You will need this in the Touch & Go app.

Step 2 - Transfer via Touch & Go App and Upload Receipt

Open your Touch & Go app, tap "Transfer," select "DuitNow," and choose your transfer method. Tap the payee field, select your bank, and paste the account number from LUCKYTOWN. Enter the exact deposit amount and fill in your LUCKYTOWN game account ID in the transfer instructions. Tap "Confirm Transfer," enter your eWallet PIN, and complete the deposit. Screenshot the receipt, return to LUCKYTOWN, upload it, and tap "Next". Your top up is complete.

How to Add a Bank Account on LUCKYTOWN

Step 1 - Navigate to Bank Account Settings and Add Account

Tap the bottom right corner of the LUCKYTOWN homepage, select "Personal," then tap "Bank Account." Tap "Add Bank Account" and choose "Personal Withdrawal Account." Enter your account name and bank account number accurately, tick "I have read and agree," and tap "Next."

Step 2 - Confirm With Transaction Password

Enter your transaction password to authorize the new bank account. Your account will be successfully added once confirmed. For the safety of your funds, please ensure your withdrawal account name matches your deposit account name exactly. Any mismatch may result in failed withdrawals. You can modify or delete bank account details from the same settings page at any time.

How to Change Your LUCKYTOWN Transaction PIN

Step 1 - Initiate the Password Reset via Transfer

Tap "Contact" and select a friend from your list. Choose "Transfer" and enter MYR 0.10, then tap "Forgot Password." Enter your registered phone number and tap "Get OTP" to receive a verification SMS. Enter the OTP once received to verify your identity.

Step 2 - Set and Confirm Your New Transaction Password

Enter your new transaction password and confirm it by entering the same password again. Tap "Next" to finalize the change. Your LUCKYTOWN transaction PIN has been successfully updated and is effective immediately for all future transactions and withdrawals.

How to Complete LUCKYTOWN Real Name Verification

Step 1 - Add a Bank Account Before Verifying

Real name verification on LUCKYTOWN requires a linked bank account. Tap "Personal" at the bottom right, then tap "Bank Account." If no account has been added, tap "Add Bank Account," select your bank, and enter your account name and account number. Enter your transaction password to confirm and add the account before proceeding.

Step 2 - Submit Your Real Name for Verification

Return to the Personal section, tap "Settings," and select "Real Name Verification." Tap the Account Name field and choose the bank account you just added. Enter your Real Name. This must match your bank account name exactly. Tap "Confirm" to submit your request. Verification will be completed within three working days, after which your real name will be successfully bound to your LUCKYTOWN account.

LUCKYTOWN Customer Support - We Are Here for You 24 Hours a Day

Get Help Anytime With Our Live Support Team

If you need assistance with any feature on the LUCKYTOWN platform, whether it is account setup, top up, verification, or general inquiries, our dedicated customer support team is available 24 hours a day. Reach out through the live chat feature within the platform and a representative will respond promptly to help you resolve any issue quickly and efficiently.

Ready to Get Started? Join LUCKYTOWN Today

From registering your account and topping up to verifying your identity and placing your first bet, LUCKYTOWN makes every step simple and secure. Follow the guides above, set up your account in minutes, and start enjoying a world-class online gaming and lottery experience today.